Refund Policy
Last updated: September 9, 2026
1. Overview
At QRslice, we want you to be satisfied with our service. This Refund Policy explains when and how you can request a refund for payments made through our platform.
2. New Subscriptions
QRslice offers paid subscription plans. If you are not satisfied, you may request a full refund within 7 days of your initial subscription date. After 7 days, refunds are not available for the current billing period.
2.1 Renewals
Subscription renewals are non-refundable. If you do not wish to continue, please cancel your subscription before the renewal date to avoid future charges.
2.2 Mid-Cycle Cancellation
If you cancel a paid subscription mid-cycle, your access continues until the end of the current billing period. No partial refunds are issued for unused time.
3. How to Request a Refund
To request a refund, contact us at:
- Email: billing@qrslice.com
- Subject line: "Refund Request — [Your Account Email]"
Please include:
- Your account email address
- Date of the charge
- Reason for the refund request
4. Processing Refunds
- Approved refunds are processed within 5-7 business days.
- Refunds are credited to the original payment method via Razorpay.
- Depending on your bank, it may take an additional 5-10 business days for the refund to appear in your account.
5. Exceptions
Refunds may not be available in the following cases:
- Requests made more than 7 days after the initial subscription.
- Subscriptions cancelled after the renewal date.
- Accounts terminated due to violation of our Terms and Conditions.
- Charges resulting from unauthorized use due to your failure to secure your account.
6. Chargebacks
If you initiate a chargeback without first contacting us, we may temporarily suspend your account while the dispute is investigated. We encourage you to reach out to us first so we can resolve the issue quickly.
7. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
8. Contact
For refund-related questions:
- Email: billing@qrslice.com
- Email: support@qrslice.com
